“The part was broken as part of rough handling in delivery. Pimoroni were really quick to replace this and helpful. So not for a specific part or even sure if this will appear anywhere but if it does hopefully a reassurance to people that if something goes wrong in some way Pimoroni are great at resolving issues.”
“I'm not sure how this will show up but...
There was a problem with the initial part due to being badly handled in delivery. The process of getting it replaced was great. Getting in touch with Pimoroni support was easy and they were helpful in getting this sorted quickly.”
“This replacement part worked first time out of the box, very easy to use and I can’t wait to use it in a few projects.
I’m hoping to get more replacement parts”
“Really appreciated the terrific customer service from Pimoroni. Way above and beyond expectations sending out some replacement parts for my Vertex Delta 3d printer. I'm one happy shipmate!!!”
“I was missing nuts and bolts for the fan shim, contacted tech support, parts where delivered a couple of days later, no fuss, nice and straightforward”
