“I am a grandmother that looks after her grandchildren during the day. SHO products are ideal for anyone who has to care for someone. You can make a hot drink and it's still hot when you get round to drinking it. Many a cold cuppa has been poured down the sink prior to me getting my SHO products. I used to use my Callix cups but now I use my XL tumbler as I feel I need a larger cup because it's cold outside.”