Hey Alison,
Thanks so much for your kind review! It really means a lot :)
If there is ever anything we can do for you, please pop us an email over to support@shoreusable.com.
I hope you have an amazing day,
Ellie
“Love the bottles but the cups with lids are terrible, lids are not easy to clean or drink from, spill liquid when drinking as poor design, tried not using lid but not enjoying the metal edge.”
Hi Mary,
Thanks for your review.
I'm ever so sorry to hear that you're not getting on well with your new Pacto. We really appreciate you taking the time to let us know about your experience.
If you would like to send us an email at support@shoreusable.com, we will do our best to find a suitable solution for you.
Despite this, I'm pleased to hear that you're getting on well with your bottles :)
Best wishes,
Ellie
“I have recently purchased this and the flexi is useless as they have holes to drink out of that can not be closed so basically no good for any type of travel/transport unless you hold it constantly or sit at a desk then don't buy”