“Bit disappointed that it's not leak proof, the photos on the site are a bit evasive. Not sure if this is deliberately done to ensure orders. Just a cover on the drinking hole would make it perfect.”
Hi Kim,
Thanks for your review :)
I'm ever so sorry for any confusion caused when ordering the Pacto. Unfortunately, at the moment it's not leak proof but we are hoping to release a spill proof lid in the near future.
We do state this both on the product page and in our FAQs - it sounds like you may have missed this.
If you have any questions or queries, please pop us across an email to support@shoreusable.com :)
Best wishes,
Ellie
Hello Clare,
Thanks so much for the awesome review! Really is appreciated, and if you ever have any questions or issues pop us a message on our Facebook page or email us at support@shoreusable.com :)
Best Wishes
Ellie
“I used to go into my painting shed with a hot drink, get Arting & hours later realise I hadn’t drunk my drink which was now stone cold. Gone now, those sad sad cold hot drink days! I can be in the zone for ages & my tea is still hot!”
Hi Teresa,
Thanks so much for your lovely review! We really appreciate it :)
I'm so glad you're getting on so well with your new Pacto. It really makes everything we're doing worthwhile when we receive feedback like yours.
If there's ever anything we can do to help in the future, please let us know :)
Have a lovely week,
Ellie
