Hi Carol,
Thanks so much for your lovely review! We really appreciate it :)
I'm so glad you're getting on so well with your new Flexi. It really makes everything we're doing worthwhile when we receive feedback like yours.
We are currently exploring options for an alternative splash-proof lid so keep an eye out for this.
If there's ever anything we can do to help in the future, please let us know :)
Have a lovely week,
Ellie
“Great cup, does exactly as I'd expected and keeps my brew warm all morning/afternoon while I'm on duty so no more cold tea or coffee for me! Really appreciate the discount for nhs staff as in the current situation with covid alot of staff are lucky to even get a lunch break let alone a tea break so these are an absolute god send!”
