“Excellent product, I've used it several times already to bring a hot lunch to work with me and it's worked perfectly. Easy to use, feels well made and durable. I'm very happy with my purchase and would recommend it to others.”
“First time using it my soup was Luke warm. I went onto the internet to find out what I done wrong. Basically you need to fill with boiling water for 15/20 minutes and then fill it with soup right to the top. Highly recommend, love mine and use it 2/3 times a week.”
Hey Sophia,
Thanks so much for your lovely review! If there is ever anything we can help with don’t hesitate to contact us on our Facebook page or email us at support@shoreusable.com
Best wishes,
Ellie
“Beautiful to look at but not fit for purpose as it doesn't keep anything hot.
I have now tried several different drinks, soups and stews. I always pre heat the flask but it is tepid at best after 4-5 hours. Disappointed”
Hi Anne,
I'm really sorry to hear this.
As long as the Food Flask is being preheated, completely filled to the top and the food is put in as hot as possible, it should be keeping your food hot for up to 10 hours.
If you pop an email across to support@shoreusable.com, we’ll get this sorted for you.
Best wishes,
Ellie
