Hi there,
Thanks so much for your lovely review! We really appreciate it :)
I'm so glad you're getting on so well with your new Food Flask. It really makes everything we're doing worthwhile when we receive feedback like yours.
If there's ever anything we can do to help in the future, please let us know :)
Have a lovely week,
Ellie
“This is a gorgeous looking flask, however it doesn't keep food hot despite pre warming it with boiling water with the lid on for over 15 minutes. Filled at 8am and luke warm thick soup which was previously thoroughly heated up in a pan by 12.30. I have used it twice with the same results. A bit disappointing.”
Hi Sarah,
Thanks so much for the review, really is appreciated by us here at SHO!
I'm really sorry to hear that you're having issue with your new Food Flask. Please pop an email across to support@shoreusable.com and we'll be able to, first make sure it's working as it should, and provide you with some tips on how to get the maximum heat retention out of it.
Have a lovely weekend,
Best wishes,
Ellie
