Hi Patricia,
I'm really sorry to hear this.
Something doesn't sound right here - if you pop an email across to support@shoreusable.com, we'll be able to get this sorted for you :)
Best wishes,
Ellie
“Game changer. Work, travel, even used whilst waiting for the dog to be groomed. Take your food on the move, yes it will still be warm when you arrive. It won't be boiling but it certainly was not cold it was as Goldilocks said "just right"”
“I bought a food flask as I was fed up with sandwiches or salads. The order came quickly and well packaged (not over packaged). The flask is easy to wash and comes with a handy spork. So easy to use, just put boiling water in 5-10 minutes before you want to fill it. Make sure your food is piping hot before putting it in the food flask. It works best if it is full. I've been using it for 2 weeks now and am really pleased with my purchase.”
Hello,
Thanks so much for the awesome review! Really is appreciated, and if you ever have any questions or issues pop us a message on our Facebook page or email us at support@shoreusable.com :)
Best Wishes
Ellie
“My biggest gripe is the shape. It tapers towards the top. Why? It makes it difficult to spoon the food into the flask, tricky to get a cloth inside to clean - no I do not want to buy one of your cleaning brushes thank you - first time I used it the metal spoon fell off the lid into the flask and I had a fine old time trying to fish it out due to the narrowed top. I also think you’d really struggle to layer a salad into that flask too due to the shape. My first use of the flask was to make a homemade pot noodle for work and had to smash up the nest of noodles because they wouldn’t fit in the top! My second gripe is that it didn’t keep my food really hot. I preheated the flask with boiling water as instructed, I put some hot risotto in at 6am and by 12.30 when I have my lunch at work it was just warm. It was definitely not hot. Overall I’m disappointed by this product which is pretty pricey in comparison to others.”
Hi Tracey,
Thanks for your review!
I'm really sorry to hear that you're not getting on well with your Food Flask.
If you pop an email across to support@shoreusable.com along with your order number, we'll be able to help with this.
Best wishes,
Ellie
“The flask keeps food warm, the folding spoon is handy and some great colours
I leave the house by 7 and often don’t each lunch until 1.30. My food is kept warm, not piping hot, but warm enough to enjoy”
