Hey,
Thanks so much for your kind review! It really means a lot :)
If there is ever anything we can do for you, please pop us an email over to support@shoreusable.com.
I hope you have an amazing day,
Katie
“Wouldn’t recommend anyone to buy it. Lid has no insulation and it burnt my lip. I wrote to customer service about it and instead of sorting it out they said I was using too hot a drink and wrote me a long email as to how I should make my drinks. Thanks for the advice. I am not having a hot drink for the first time and have used several different travel mugs before.”
Hi Sohini,
We'd really like to resolve this for you, I have looked and it looks like you haven't responded to our last email.
If you would like to send us another email and we'll get something sorted for you.
Best wishes,
Katie
Hey,
Thank you for your review!
We are currently exploring other lid options for the Calix and we are hoping to bring out a leak proof lid in the future :)
Best wishes,
Katie