Hello,
Thanks so much for the awesome review! Really is appreciated, and if you ever have any questions or issues pop us a message on our facebook page or email us at support@shoreusable.com :)
You can never have too much hot chocolate! Pleased you're loving it!
Best Wishes
Katie
“I got this for my son for work, with his name engraved. If anything it keeps the drinks too hot! The only thing that could be better if the lid could fasten but it’s a great cup”
Hey,
Thanks so much for the review, really is appreciated by us here at SHO!
We are currently exploring other lid options for the Calix and we are hoping to bring out a leak proof lid in the future.
Hope you have an awesome day :)
Best Wishes
Katie
“Amazing cup. I am a Teaching Assistant looking after Key Worker School group. I make my tea at 8 am. It is still drinkable by lunch. I can make myself another at lunch and it is still drinkable at 3pm. By drinkable I mean hot!
I love my cup. It is safe to have at work and it looks gorgeous.”
Hi,
Thank you so much for your glowing review! We really appreciate it!
If there is ever anything we can do for you or if you have any questions, just send across an email to support@shoreusable.com and we’ll be able to help you out.
Have a great day!
Best Wishes,
Katie
“Whilst it looks nice, its really not practical. The drinking hole DOES NOT SEAL therefore I consider it dangerous if knocked over while containing hot liquids.
The customer support was inadequate; whilst offering a full refund as I had unused it, they would not cover the postage despite me saying it was potentially dangerous and unfit for purpose.
I have previously bought 2 x SHO bottles which is was very impressed with but this experience has left me unwilling to purchase from SHO in the future :(
In the end, I didn't return it but I sold it on Ebay.”
Hi Martin,
Thanks for your review.
Returns postage isn't covered on an item that isn't faulty. The Calix is an on the go coffee cup meaning that it's not meant to be leak proof or left in a bag ect. It's no different in design to the cups you get in coffee houses (starbucks, costa etc) apart from the fact it is insulated and reusable. Apologies for any inconvenience caused.
Best wishes,
Ellie
Hey,
Thanks so much for your lovely review! If there is ever anything we can help with don’t hesitate to contact us on our facebook page or email us at support@shoreusable.com
Best Wishes
Katie
“I bought two of 500ml Calix cups. What a difference from my plastic coffee shop travel mug! They are great, keeping my coffee hot for hours. I usually take the lid off to cool it down as I actually find it too hot to drink. The lid is leak proof, you just need to make sure you twist it a little once they are on. I haven't tried cold drinks in it yet, but so far I'm I am very happy with my Calix cups and would recommend them.”
Hey,
Thanks so much for your kind review! It really means a lot :)
If there is ever anything we can do for you, please pop us an email over to support@shoreusable.com.
I hope you have an amazing day,
Katie
