“My young cat loves scrumbles.....he even seems to prefer it to raw chicken!!! A little seems to go a long way, and I will not change to another brand. However, the biscuit size has become smaller....why is this? They are so tiny now, he just swallows them whole. I think it's good for cats to crunch things.”
“I'm on a mission to only buy the stuff I need for me and my cats from B Corp companies,(congratulations on achieving that accolade!) so I was delighted to find that both of my cats enjoy your Chicken Dry Cat Food. They're Senior cats now, 13 years old, but your foods seem to be keeping them healthy and well.”
“This was ordered by accident - I don't quite know how 10kg of senior food ended up in my basket as I was ordering a small bag of kitten food. I notifyed Scrumbels within 2 mins of it going through, but it still arrived and then I had to send it back at my own cost as they refused to help. Terrible customer service, unfortunate as I have two kittens and two dogs and was buying a sample to see how they liked it, I could have been a lifelong customer if they had bothered to handle my issue correctly.”
Hey Georgia, thanks for leaving a review with us. As per our T&C's, I'm afraid we're unable to edit or cancel orders once they've been processed, I've just had a quick look and can see that we were able to assist you with our returns procedure - please reach out if you're having any issues proceeding with this.
We're sorry for any inconvenience caused and thank you for your feedback.
Rachel 🐾
“My cats love this food, and I like that it's 75% chicken with ingredient names I can read their vet recommended I give them a high protein food, and these were the highest protein biscuits I could find.”