Grey Fabric Samples - Flynn Reviews

1 Rating 1 Reviews

About RUBEZA:

Our Company RUBEZA LTD. founded in 2018, Our Focus is sourcing for high quality bathroom supplies and furnitures . We wish provide %100 customer Satisfaction.Whether You are buying a furnitures or bathroom vanities etc.,our trained, professional staff are ready to assist you from to purchase , through delivery and beyond.We work hard to ensure that your entire experience with RUBEZA is pleasant and memorable.With our vast selection, service, knowledge, and experience, we want RUBEZA to be your first choice, every time for your bath supplies.

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“Seriously in needs of someone to take ownership of customer experience and communications. Ordered a corner/chaise sofa and they delivered the 2 wrong parts but told us they would take one away and deliver the correct one next week. The next week, 2 guys turned up saying they were here to collect are 1 part instead of delivering the other part and that the whole sofa would take another 12 weeks to come (had already waited over 12 weeks). After 4 conversations with different staff who all said they would ask their manager and come back to us but never did, we eventually got through to management. First they said they would give us a temp sofa while we waited and a partial refund. Then they demanded the refund money back as our sofa was suddenly available. They then delivered the new part with the other part they'd taken away previously which was clearly not wrapped properly and was now scuffed and damaged. We asked for a new part and they refused but picked up the sofa and gave us a refund. Massive waste of time and energy and one of the delivery guys was very creepy, inappropriate and made my partner feel uncomfortable. Sofa was ok but a bit underwhelming when it arrived but their service and lack of common sense made us never want to deal with these guys again.”

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Posted 3 years ago