“Great product, my son love his little shelf!”

Posted 3 years ago

Thank you for leaving a review for the Jubilee hook on shelf. We are so pleased your son loves the shelf. Best wishes RTG.

Posted 3 years ago

Author didn't leave any comments.

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Posted 3 years ago

Hello Jill, Thank you for reviewing the Jubilee Hook on Shelf Best wishes RTG

Posted 3 years ago

“Item looks good not arrived yet but hopefully will be good.”

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Posted 4 years ago

“Item looks good not arrived yet but hopefully will be good.”

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Posted 4 years ago

“Doesn?t fit on to my sons jubilee bed ?”

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Posted 5 years ago

Thank you for your feedback, we are sorry to hear that the Jubilee hook on shelf does not fit on your sons Jubilee bed. Please email into us at support@roomtogrow and our support team will investigate this for you - Best Wishes Lindsey

Posted 4 years ago

“Doesn?t fit on to my sons jubilee bed ?”

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Posted 5 years ago

Thank you for taking the time to leave us a review. We are glad to hear you rate this product and believe it is sturdy and well made - Best wishes Lindsey

Posted 5 years ago

“The worst service I have ever received when it comes to any form of furniture shopping. So it's been over ten days and 3 separate delivery days with incorrect timing, lack of communication, packages messing, and manufacturers producing wrong items in the packages. Almost spend 1K on this jubilee midsleeper combination, after mattress and accessories. Save yourself time effort and money and go to IKEA. The courier service ArrowXL failed to deliver the items on two different occasions. In the original delivery there was a box missing and two Left sides on chest of drawers. Contacted customer service and they were not very helpful. They said they would ring me back to chase the order. I never heard anything. I had to keep chasing customer service. The second time ArrowXL were scheduled to deliver from 13::45-15:45 and no news. I contacted customer service again and they advised me that the courier was running late. They said that they would chase call ArrowXL with an update and get back to me. No contact was made. I realised that they would not be calling me back, that I would have to chase them again myself. Spoke to her different customer service advisor and he reported that the items were signed for at 9 a.m. (which was not true) two different conflicting information received from two different advisors. Finally delivery arrived at 17:10 with only one of two packages. Still waiting for the rest of chest of drawers. Disgusted with the service,”

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Posted 5 years ago

Thank you for your feedback. We can see that you have been speaking to a member of our support team directly with regards to the issues you suffered with. We are taking this very seriously and looking for alternative delivery means for our customers as we certainly do not wish for our customers to suffer this poor service - best wishes Lindsey

Posted 4 years ago

“The worst service I have ever received when it comes to any form of furniture shopping. So it's been over ten days and 3 separate delivery days with incorrect timing, lack of communication, packages messing, and manufacturers producing wrong items in the packages. Almost spend 1K on this jubilee midsleeper combination, after mattress and accessories. Save yourself time effort and money and go to IKEA. The courier service ArrowXL failed to deliver the items on two different occasions. In the original delivery there was a box missing and two Left sides on chest of drawers. Contacted customer service and they were not very helpful. They said they would ring me back to chase the order. I never heard anything. I had to keep chasing customer service. The second time ArrowXL were scheduled to deliver from 13::45-15:45 and no news. I contacted customer service again and they advised me that the courier was running late. They said that they would chase call ArrowXL with an update and get back to me. No contact was made. I realised that they would not be calling me back, that I would have to chase them again myself. Spoke to her different customer service advisor and he reported that the items were signed for at 9 a.m. (which was not true) two different conflicting information received from two different advisors. Finally delivery arrived at 17:10 with only one of two packages. Still waiting for the rest of chest of drawers. Disgusted with the service,”

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Posted 5 years ago

Thank you for taking the time to leave us a review we appreciate all feedback whether positive or negative. We are sincerely sorry for the issues that you suffered with our delivery team Arrow XL and this is something we are taking very seriously and this is being looked into as this is certainly not the service that we wish for our customers to receive. We can see that you have been speaking to our Support Team directly with regards to you order. Best wishes Lindsey

Posted 5 years ago

Jubilee Hook on Shelf - Soft Grey + £29.99 Reviews