“I have not received any product due to iOS on my phone but it changed the address I typed in the order but when I ok'd payment and sent the order it changed the number 17685 Fair Isle Path and I entered 17686 Fair Isle Path Farmington MN 55024. And by the time I saw the mistake, you said you had just shipped the package and you wanted me to contact USPS but it was still in Europe and I had to wait for a to come into the US
before I could get the US tracking number but I went into the hospital for 1&1/2 months and I had my brother check my mail everyday to look for it. I emailed you 4
times to get US tracking number and you didn't send it to me. I emailed you for the 5th time and you sent it. I called when I came home last Friday and I got home to late and I had to wait until 3/2/2026 Monday morning. I told them what happened and that I checked with my neighbor @17685 and they didn't receive my package so I called USPS in Farmington and they said it was to late for them to put in a claim but they would leave
a letter in all of my neighbors mailboxes as
a courtesy to try and help find the package so I sent a 6th email to you and explained what happened and I also asked if usps didn't find it if you would be so kind to let me please purchase another 24"60cm sterling silver 925 Sergio necklace for what I paid for the 1st one @ $241 because it's $472 now and I didn't receive a answer from you. Please advise if I don't receive the package. Thank you kindly Stephen Adams”
“I had ordered a 22" necklace to start with and that was too small for me and I contacted them about exchanging it with a 26" chain. They responded promptly and were able to expedite my request and after several emails to make sure everything was A OK, I received my new 26" necklace quickly and without delay. It's a beautiful piece of artistic workmanship. Thank you.”
“La chaîne est jolie,mais je la trouve très très légère je m'attendais à quelque de plus lourd cela fait un peu pacotille vu l'épaisseur de la chaîne.”
“The product is amazing. The quality is top notch; and it was a price I could afford. I am glad I purchased it when I did because the price went back up, kudos”
