Rimmers Music Extended Guarantees Extra 3 Year Extended Guarantee For Reviews

4.7 Rating 11 Reviews

3 Year Extended Guarantee For Products With RRP £351-£600 (This Is In Addition To The Standard Manufacturer Guarantee) Examples: A. If the standard guarantee with the product is 2 years, by adding this Extended Guarantee the total period of cover would be 5 Years. B. If the standard guarantee is currently 5 years, by adding this Extended Guarantee the total period of cover would be 8 Years. What are the benefits? Peace Of Mind: Low cost "One Off" Payment for an additional 3 years peace of mind! Covers The Cost Of Engineer Time: If a product goes wrong after the standard guarantee period engineer time can be very expensive, involving evaluation fees from a minimum of £45.00 + vat, plus additional labour and parts (if required). Covers The Cost of Parts: Depending on the issue parts can be very expensive. None Portable Products Are Repaired At Your Home: Items that are not portable are repaired at your home for no extra fee! These items are Home Digital Pianos (excludes portable pianos) and Acoustic Pianos. Covers Product Replacement Cost: If your product develops a fault within the guarantee period beyond economical repair your product will be replaced "like for like" as determined by Rimmers Music, or monetary compensation will be given to the equivalent current market value of the product at the time (subject to condition at the sole descretion of Rimmers Music). TERMS & CONDITIONS 1. This online purchase will cover any mechanical or electronic breakdown, or malfunction due to poor workmanship, inferior quality parts or components. 2. It covers both parts and labour during the Guarantee period. 3. Must be purchased at the time of initial product sale unless otherwise agreed by Rimmers Music (with written consent). 4. If your product develops a fault within the guarantee period beyond economical repair your product will be replaced "like for like" as determined by Rimmers Music, or monetary compensation will be given to the equivalent current market value of the product at the time (subject to condition at the sole discretion of Rimmers Music). 5.Valid On New Products Only It will not cover: 1. Any cosmetic damage of your product due to normal wear & tear. 2. Any fault or failure due to misuse or accidental damage. 3. Any failure of a part that would normally require renewal during the extended Guarantee period. 4. Courier costs for portable products from 30 days after the product delivery date as per our usual terms and conditions of sale. In the event of a dispute arising, an independent expert will be called at the expense of the policy holder and in agreement with Rimmers Music. If it is deemed that the repair is required due to any of the areas covered, Rimmers Music will pay for the expert and the subsequent repair or replacement. This Extended Guarantee is in addition to the standard Rimmers Music and manufacturer guarantee policies, and the Rimmers Music terms and conditions of sale . No statement or condition of sale contained within these terms affects or restricts your statutory rights as defined under the Consumer Contracts Regulation 2014

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country).
We also have stores on EBAY and Amazon retailing musical instruments.

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices.
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment.

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more. We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.