“The idea of this is good - I like the video with the information about beans provinance and the story of the people behind the coffee. It's always good to know you have responsibly sourced beans.
The headset itself didn't have enough space for my nose so i ended up witht he cardboard leaving a red mark over it. Finally, the second time I bought some beans with the VR experience, there was no obvious way to say I didn't want a headset as I had one already so now I just have a second one laying around gathering dust - bit of a waste.”
Hey Patrick, thanks for your feedback! We're so glad you enjoyed the video and appreciated the focus on responsibly sourced beans—it means a lot to us to share the stories behind each coffee. I am so sorry for any issues experienced with the headset, I will pass this along to the relevant department for review on how to improve in future.
“Tried the VR headset on the Mexican union coffee. Nice scenery but the guide was speaking Spanish or whatever language they speak there so lost interest. May try again as it may allow me to change but didn’t have time to explore further”
