Thanks for your feedback! We’re glad you like the feel and size of the KeepCup, but we’re sorry to hear the cap didn’t meet your expectations. We’ll pass your feedback to the relevant team!
“It's okay, but I was hoping it would be more like a insulated travel mug. It's a glass cup with a lid on and cork rim to make it easier to hold hot drinks. I don't think it'll be holding drinks hot for hours though.”
“Everything is done professional but with a friendly customer service. Good to get info about where the coffee comes from & that it is helping others to grow their own business. Win win for all!!”