What did this product help heal or comfort?
Hiatal hernia which has given me acid reflux, leading to Barrett's Oesophagus.
“Amazing pillow! I have suffered from acid reflux for over a year, waking up with a sore throat every morning. A few days after I started using it, the sore throat went away and the acid reflux has improved so much. The pillow is soft, yet gives great support. Incredibly happy with my purchase.”
What did this product help heal or comfort?
Silent reflux
“This pillow is good. I used to sleep on a tiny pillow and it took time to get used to sleeping so much higher up but the pillow is helping me with silent reflux and I’m sleeping much better. The only thing I wish I did was to buy a bigger size. The current one is not too small, I don’t fall/ slide to the side but I feel it would be more comfortable to have more space on the sides.
Pillow is comfortable and didn’t smell at all. Something I saw in the reviews here. Wool don’t cause overheating like other products do and this was more important than smell that people reported but at the end there was no such issue. Happy with the purchase.”
“This pillow stills smells horrible despite daily airing for over a month.
I desperately needed a wedge pillow post throat surgery. I returned home following time spent in HDU with post surgical infection and have been really upset by the intolerable smell which friends and family likened to a pig farm! The actual pillow casing is well made. It took me a little while to find another company, Romney Marsh Wools who can supply me with odourless wool. I have had to purchase a sample from them to check it is usable. However, this will add to the cost of the pillow and Putnams will not reimburse me for this additional cost, despite me explaining that i cannot tolerate the smell. They initially offered to accept a return but as it has taken me time to source tolerable wool, they have today advised me they will not accept a return as the pillow has been used.
I have been very ill, very weak and have had to wrap the offensive pillow in a huge king size mattress protector in a bid to triple wrap and reduce the smell before I can sleep on it but it only lessens it. Then each morning, I have had to wash the protector, pillow cases and sheet as the smell permeates into all of it. I really could have done without this and am currently in the process of buying a large amount of replacement wool to enable me to throw away the existing filling and start again as I really like using natural products.
I am very disappointed with Putnams, when I asked if they could advise me how much wool I would need to refill the pillow, Bubbles Putnam wrote back advising me to weigh my pillow. I didn't think this was very helpful and considering that I had explained I was unwell post surgery, I would have appreciated a little more compassion and assistance.
Having said all this, the pillow is well made and of a good design. It is such a shame about the awful odour. I would not buy from Putnams again as I am very unhappy with the uncaring attitude of this company. I would have thought that they could have offered to reimburse me for the additional cost to make this product fit for my usage.”
You were offered a return after opening the hygiene seal. You did not return it. You then asked if we could pay for another companies wool. We said no and then again offered you to return the item for a refund. You did not. You continued to use the product which you said was helping you. You then asked again to return the item over a month after receiving the item (our returns period is 14 days). At this point we said no. You could have returned the item but chose not to. - the Putnams team
What did this product help heal or comfort?
Comfort
“The sheep's wool wedge pillow is wonderful. I have been using a synthetic one for many years and it was well past its best. When I discovered I could now get one made of natural materials I was so pleased. It is very comfortable and any slight sheep smell - which doesn't bother me in the slightest - disappears quickly.
Thank you Putnams.”
What did this product help heal or comfort?
Helping with stomach ulcer & acid reflux.
“I'm pleased with my bed wedge pillow & like the natural British wool filling. It took a few days to adapt to sleeping in a slightly elevated position.”
What did this product help heal or comfort?
Acid reflux
“Great natural product. Comfortable and keeps me cool. Only negative is that it is smaller than a standard pillow width and I keep sliding down towards the middle. I think this may be because I am only petite so would prefer it to be a bit longer to support hip area and keep me elevated towards the top end but overall it’s a great reflux pillow and would recommend over the foam version. I love the fact that they are made in the uk and the materials are locally sourced and sustainable too.”
