“You have sent me a beige coloured head rest. I ordered black. As this was your error can you please arrange exchange. I am 86 and have to remain isolated for health reasons. Thank you.”
Hi Jo, Thank you for alerting us to this issues, as confirmed on our phone-call this morning we will be sending you the correct cover in the post. Apologies again about the issue. :) We are glad you are enjoying the product (even though it is the wrong colour!). - The Putnams Team
“Just what was needed for extra support for my head and neck on my fairly new recliner chair. Needed to remove some of the padding, which was simple to do, as on first use the support wasn’t soft enough. After a few uses it moulds itself to the shape of my neck. The weighted support keeps it nicely in place and for extra comfort I place a tartan knee blanket over it to stop it sweating. Great buy, highly recommend it.”
“Excellent product contents can be adjusted to your needs. Ends up a bit pricey with exchange rate and postage but that’s not your fault, well worth it in our case as it’s a great comfort to my husband. Great simple practical item that lasts . Thank you Iris”
