“Found the cushion uncomfortable, tried removing some of contents, but no better. Beware once you do this you won't be eligible for a refund although they tell you to do this.”
Hi Michael,
Thank you for your lovely review. We are pleased to make this product adjustable to each customer. As you have pointed out you can un-roll and remove a portion of the inner-filling for a tailored level of firmness. - Putnams Management
