Hi Chris, I'm sorry to hear about this. I've just checked our email records and we haven't received any emails from you - hence why we haven't replied (we reply to all emails we receive without fail). We'll email you shortly about this issue and will phone too just to make sure we make contact with you today. However, it looks like you simply ordered the wrong Bosch fitting; there are two options available and your lance looks like it will accept the Black & Decker + Bosch (AQT) fitting, as opposed to the Bosch (Aquatak) one that you ordered. Thus, a simple swap should do the trick.
