“I had to return my first order for this pram due to a fault. The return process was very straightforward and the customer service was exemplary having resolved the problem swiftly. Cannot recommend enough”
“Can not review the product as it was ordered for my youngest daughter from Santa! But the box was not covered on delivery so now that she and her 2 older sisters has seen it wee will have to give it as a Christmas present to her cousin!”
We are so sorry that this has happened. We do put a warning in bold on the sales confirmation and we also put a warning at the very beginning of the despatch confirmation in bold to advise you that the packaging shows the product. We offer free click & collect so that it could be delivered to a store nearby so that you can collect at your convenience or we give the option for delivery to a work address or a grand parent address to avoid the little ones seeing the box. Again, please accept our apologies that this has happened.