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ITIL® 4 Foundation Virtual Reviews

4.7 Rating 81 Reviews
Read Pink Elephant EMEA Reviews

ITIL 4 Foundation certification is designed as an introduction to ITIL 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery, and continual improvement of tech-enabled products and services.

The two-day virtual classroom course serves as an introduction to ITIL 4 and will focus on the information you need to know in order to pass the official ITIL Foundation exam that leads to the new ITIL 4 Foundation Certificate in IT Service Management.
ITIL 4
ITIL 4 is the latest version of ITIL and provides a digital operating model that enables organisations to co-create effective value from their IT services.

Built on ITIL’s decades of progress, evolving established ITSM practices for the wider context of customer experience, value streams, and digital transformation. ITIL 4 promotes greater alignment with new ways of working, such as Lean, Agile, and DevOps, to co-create business value.

Pink Elephant is globally accredited by PeopleCert to provide ITIL 4 courses for the certification programme.

ITIL is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

About Pink Elephant EMEA:

Pink Elephant is a global thought leader in the IT Service Management industry with almost 40 years of experience. With advisory and IT services, Pink Elephant draws the best out of its clients, by translating knowledge and creativity of the people in these organisations into tangible results. Pink Elephant operates in more than 10 countries and assists organisations across the globe to create synergy between business and IT with our Training, Consulting, IT Support and Technology services.

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Phone:

01183240620

Email:

info@Pinkelephant.co.uk

Location:

Central Point, 25-31 London Street, Reading,
Central Point, 25-31 London Street, Reading
Berkshire
RG1 4PS

How was your trainer? Good
Please expand on your answer above Includes specific information, main ideas summary and diagrams.
How did you find the course delivery? i.e location and method? Good
Author didn't leave any comments.
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How was your trainer? Good
Please expand on your above answer Presented in a Teams meeting format. Exceptioinally well done.
Please expand on your answer above Organized well and plenty of slides and documentation made easily available.
How did you find the course delivery? i.e location and method? Good
The ITIL training session was very enjoyable. I gained a lot of knowledge on how ITIL has changed since my last ITIL training many years ago. The trainer kept the class engaged and the material interesting with good examples in a modern work environment. I would highly recommend this class to anyone needing to get ITIL certified.
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Hi Albert, Many thanks for your review and feedback - we're glad to hear you enjoyed the training! Best regards, Team at Pink Elephant EMEA
How was your trainer? Good
Please expand on your above answer The course delivery was virtual via MS Teams and the trainer definitely facilitated the training material that was presented, and would not just read the slides, but would go in depth and provide additional information and make the material relatable with
Please expand on your answer above The training material visuals and the breakout of the definitions are very helpful as there is a lot course material that needed to be covered.
How did you find the course delivery? i.e location and method? Good
There is a lot of courses material covered in the ITIL 4 Foundation Virtual training, and the facilitation of the trainer and the training presentations and sample questions are very helpful.
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Hi Javier, Many thanks for your positive feedback, we're glad to hear you enjoyed your training! We hope to see you on one of our courses again! Best regards, Team at Pink Elephant EMEA
How was your trainer? Good
Please expand on your above answer Remote training is always hard than on premise training, as it's much easier to be distracted. For the trainer as well, to encourage participation. Maybe adding dynamic online polls, when practicing questions, could help as participation would be visible
Please expand on your answer above Training material is of good quality. Additionally, giving the whole presentations + study guide, key concepts, etc., helps going back easily to specific topics and check knowledge.
How did you find the course delivery? i.e location and method? Satisfactory
2 days is a short time to absorb a lot of information/concepts/definitions, yet the training is conducted in a very pedagogic way, which helps assimilate all the information.
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Hello Fabrice, Many thanks for your review, glad to hear you felt the training went well! Best regards, Team at Pink Elephant EMEA
How was your trainer? Good
Please expand on your above answer Good
Please expand on your answer above Good
How did you find the course delivery? i.e location and method? Good
A virtual session is very useful to me to understand ITIL in depth.
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Thank you for your feedback Vijay. It is great to hear you had a positive experience. The Pink Elephant EMEA Team
How was your trainer? Good
Please expand on your above answer good
Please expand on your answer above good
How did you find the course delivery? i.e location and method? Good
Nice to learn new things
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Thank you for your feedback Vivekraj. Glad you found it useful and learnt new things. The Pink Elephant EMEA Team
How was your trainer? Good
How did you find the course delivery? i.e location and method? Good
Author didn't leave any comments.
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How was your trainer? Good
Please expand on your above answer in the junk emails
How did you find the course delivery? i.e location and method? Satisfactory
Very clear and useful Facing some connexion issue : IDS Live Thanks to Kate the trainer
Helpful Report
Thank you for your feedback Nathalie Glad to hear you had positive feedback. Thank you for your comments about the trainer too -that is great to know. The Pink Elephant EMEA Team