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Customer Service Training Virtual Reviews

4.9 Rating 269 Reviews
Read Pink Elephant EMEA Reviews

About Pink Elephant EMEA:

Pink Elephant is a global thought leader in the IT Service Management industry with almost 40 years of experience. With advisory and IT services, Pink Elephant draws the best out of its clients, by translating knowledge and creativity of the people in these organisations into tangible results. Pink Elephant operates in more than 10 countries and assists organisations across the globe to create synergy between business and IT with our Training, Consulting, IT Support and Technology services.

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Phone:

01183240620

Email:

info@Pinkelephant.co.uk

Location:

Central Point, 25-31 London Street, Reading,
Central Point, 25-31 London Street, Reading
Berkshire
RG1 4PS

I found the training course to be highly applicable to my tasks. It helps me to improve my confidence and communication with customers, 3rd party agents and also, internal colleagues from other teams within my Company. The lecturer, Jon, managed with leading the group on exceptional level and in the end we all learned something new and we were not exhausted, but rather amused.
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The custemer service training was informative and provided useful tips on how to support customers.
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Jon focused on using examples encountered during our daily responsibilities at work to communicate complex concepts and break them down for us. I'm excited to try new techniques one at a time.
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The course itself was enjoyable, the instructor was very engaging and knew his stuff inside out. We are thrilled to hear that you found the training helpful
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The course was really good and educational. Jon is so nice and cool and made the whole experience really good.
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Helpful in learning new tips and tricks
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Professional training
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Really enjoyed the sessions, informative and clear instructions how to achieve goals. I appreciated how the instructor surveyed the class before to get a sense of what we all wanted to take away from the aessions.
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