Customer Service Training Virtual Reviews

4.9 Rating 269 Reviews

About Pink Elephant EMEA:

Pink Elephant is a global thought leader in the IT Service Management industry with almost 40 years of experience. With advisory and IT services, Pink Elephant draws the best out of its clients, by translating knowledge and creativity of the people in these organisations into tangible results. Pink Elephant operates in more than 10 countries and assists organisations across the globe to create synergy between business and IT with our Training, Consulting, IT Support and Technology services.

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Phone:

01183240620

Email:

info@Pinkelephant.co.uk

Location:

Central Point, 25-31 London Street, Reading,
Central Point, 25-31 London Street, Reading
Berkshire
RG1 4PS

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“I did learn some new techniques to communicate with the customer.”

Helpful Report

Hello Cody, Thank you for your 4 star rating of our Customer Service Training! It's great to hear that you will find the training helpful in your day-to-day work. Your feedback is very much appreciated! Best regards, Team at Pink Elephant EMEA

“I am uncomfortable with meetings and groups of strangers of more than 5 people. That said, Jon, who led this class, always had a smile on his face, and was easy to listen to. He has given me info to consider for future communications.”

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Hello Wendy, Thank you for your 4 star rating of our Customer Service Training! We are delighted to hear that you enjoyed the training and had a positive experience with our trainer. Your feedback is very much appreciated! Best regards, Team at Pink Elephant EMEA

“Jon Kersey was phenomenal in his training today. He was able to keep everyone engaged and interested in how to improve our communication and customer service. The breakout sessions allowed us to apply the information covered as well as get to know some of our peers in other areas of GTT. I have tools to take away that will help me better communicate internally and externally.”

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Hello Stacey, Thank you for your 5 star rating of our Customer Service Training! We are delighted that you enjoyed the approach of our trainer and found the training engaging and helpful. It's also great to hear that the training had a positive impact your communication skills. Many thanks for your in-depth feedback, it is much appreciated! Best regards, Team at Pink Elephant EMEA

“The material was totally boring, but Jon Kersey was absolutely amazing in keeping everyone on task!”

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Hello Iyler, Thank you for your 5 star rating of our Customer Service Training! We’re glad to hear that you enjoyed the approach of our trainer. Your feedback is very much appreciated! Best regards, Team at Pink Elephant EMEA

“Nicely structured and positive experience. Thank you”

Helpful Report

Hello Frank, Thank you for your 5 star rating of our Customer Service Training! We are delighted to hear that you enjoyed the training. Your feedback is very much appreciated! Best regards, Team at Pink Elephant EMEA

“An excellent training experience to present new ways of thinking about how to approach difficult situations and increase the likelihood of reaching the best resolution. Thank you to Jon for keeping it interesting and interactive.”

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Hello Jonathan, Thank you for your 5 star rating of our Customer Service Training! We are delighted to hear that you enjoyed the interactivity of the training and will find the training useful in your day-to-day work. Your feedback is very much appreciated! Best regards, Team at Pink Elephant EMEA

“They were engaging, informative, and enjoyable. I would enjoy more training from Jon.”

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Hello Terry, Thank you for your 5 star rating of our Customer Service Training! It's great to hear that you had a positive training experience and enjoyed the approach of our trainer. Your feedback is very much appreciated! Best regards, Team at Pink Elephant EMEA

“Very informative and instructer was very knowledgeable”

Helpful Report

Hello Jason, Thank you for your 4 star rating of our Customer Service Training! It's great to hear that you had a positive experience with our trainer. Your feedback is very much appreciated! Best regards, Team at Pink Elephant EMEA