ITIL® 4 Foundation Our online ITIL® 4 Foundation course provides comprehensive training for anyone involved in IT-enabled services in a modern digital organisation. It teaches the fundamentals of ITIL 4 the very latest version of the most widely adopted guidance on IT Service Management in the world. Get your ITIL 4 Foundation certificate at your own pace one year of access Fully accredited Includes quizzes, exercises, study guides. Tutor support available via email Exam voucher included Our e-learning course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System. What’s the difference between ITIL v3 and ITIL 4? In a nutshell, ITIL v3 describes Service Management around 26 processes and functions that are part of a continuous process of 5 life cycles: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. ITIL 4 takes you through a more evolved view of a Service Value System, which provides a holistic end-to-end picture of what it really means to contribute to business value, and also integrates concepts from models such as Lean IT, Agile and DevOps. ITIL is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. Pink Elephant is globally accredited by PeopleCert to provide ITIL courses for the certification programme.
About Pink Elephant EMEA:
Pink Elephant is a global thought leader in the IT Service Management industry with almost 40 years of experience. With advisory and IT services, Pink Elephant draws the best out of its clients, by translating knowledge and creativity of the people in these organisations into tangible results. Pink Elephant operates in more than 10 countries and assists organisations across the globe to create synergy between business and IT with our Training, Consulting, IT Support and Technology services.
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01183240620
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info@Pinkelephant.co.uk
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Central Point, 25-31 London Street, Reading,
Central Point, 25-31 London Street, Reading
Berkshire
RG1 4PS