The Cottage, Norfolk Reviews

1 Rating 1 Reviews

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Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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Did you and your dog receive a warm welcome? No

Did you feel your stay was good value for money? No

Would you like to add any more feedback about your stay? No

“We booked The Cottage expecting to have a garden patio for our dogs to explore - there was none. We had to clean because it was so dirty, bathroom had mould and there was hair on the sofa. Within half an hour of arriving, two strangers let themselves in with a key as they were looking around the property, I assume it was on the market. Despite sending through photos, the owner's response was that it was clean when they went round after we had left! Funny that! We only booked this place as we assumed the standards with this company would be top notch - they weren't! Not happy with the accommodation and the non- resolution to our complaint.”

Helpful Report

Posted 7 months ago

Hi Jo, We are so sorry to hear that you did not have a positive experience at The Cottage, Norfolk. Our customer service team are looking into the matter and will be in contact. The PetsPyjamas Team

Posted 6 months ago