Kesgrave Hall Hotel & Spa, Suffolk Reviews

4.5 Rating 8 Reviews

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Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“In the bedroom we found the pillows too soft, the mattress too hard and the duvet too noisy.”

Helpful Report

Posted 5 days ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“We have just enjoyed a lovely two-night break at Kesgrave Hall Hotel. Our ground floor room was large, comfortable and well decorated, and there were spacious grounds for our dog to get some exercise. We were able to eat meals in the bar area with our dog and the food was excellent. The staff were welcoming and helpful. We felt ourselves lucky that this hotel was both dog-friendly and near where we needed to be on the Friday. We would certainly book in again.”

Helpful Report

Posted 1 month ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“We were made very welcome by reception. Room comfortable.. no restrictions on the dog ,even wecolmed in part of the restaurant and given a sausage for breakfast. The grounds were large, grass and woodland approximate 38 acres. ideal for walking. Food was expensive but the meals were large and worth it. They were well presented and a large choice, the only thing was you had to buy vegetables separatelly. Would go again.”

Helpful Report

Posted 7 months ago

Thank you so much for your review, and we are so pleased you had a good time at Kesgrave Hall Hotel & Spa 🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team

Posted 7 months ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“Kesgrave Hall Hotel is a fanastic place for stay with a dog. We got a quiet room with access to grounds and woodland. Our dog, August loved it. We loved the food and service. The location of the hotel is great for daily outings especially a visit to Sutton Hoo. A fabolous stay for the winter months. Highly recommend.”

Helpful Report

Posted 1 year ago

Thank you so much for your review, and we are so pleased you had a good time at Kesgrave Hall Hotel 🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team

Posted 1 year ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“Wonderful and peaceful stay at Kesgrave hall. Monty enjoyed it and the lovely walks surrounding the grounds. Room was excellent and food good too. Staff very good and we’re welcoming of Monty. He enjoyed a sausage each morning for breakfast aswell. Will definitely return”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? Many thanks to the service staff who cleaned the room every day - it’s hard to keep a flat coat AND his owner completely mud free!

“Nice room and lovely grounds for Raffi the flat coated retriever to explore. Staff helped us get the crate to the room and a few were dog-friendly - one manager in particular - but there were no dog ‘extras’ and, surprisingly, no water bowls around, despite the hot weather - we ended up relying on trips back to the room to our own travel bowl. Lovely food but seemed understaffed and service was slow at times. I would say more a hotel that TAKES dogs, rather than a dog-friendly hotel.”

Helpful Report

Posted 3 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? Train waiting staff and sort out doggy welcome pack if you are going to continue to advertise thi

“Firstly, front of house. I didn’t catch the chaps name, but what a lovely welcome. Kind, courteous and professional. Excellent start. Restaurant/bar staff need training. They do not seem to understand what service means. Very odd, but I can only assume they have received the correct training g and this lets the whole milsoms experience down. Room was lovely. Bed wasn’t the most comfortable we’ve slept, but that’s personal choice/preference. Mini bar with soft drink, milk etc. nice touch. No moisturizer. Found that odd & hadn’t packed any as that’s usually something that’s in the room. Enjoyed our stay, won’t rush back unless I read that the waiting staff have revived the training they need We did not get a doggy pack. I asked but was told they hadn’t received these from Petspajamas for over a year”

Helpful Report

Posted 3 years ago

“We stayed 3 nights in a principle room, plenty of space to stretch out for our 2 year old golden retriever Paddy. He loved chasing squirrels and foxes in their 30+ acre grounds. Watch out for the silt pond though! Staff were brilliant with Paddy and made a real fuss of him and gave him a sausage at meal times which we had in the bar area. Great base to explore beaches, we loved it and hopefully will return!”

Helpful Report

Posted 4 years ago