Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“The staff were really helpful and friendly. It is 100 per cent Our rescue dog is quite nervous of groups of people,but the staff could not do more to help put him at ease and befriend him. Can not give this hotel a higher recommendation. We will be returning.”

Helpful Report

Posted 8 months ago

Thank you so much for your review, and we are so pleased you had a good time at The Dunes Hotel 🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team

Posted 7 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

Would you like to add any more feedback about your stay? Our dog did enjoy the beach which was very near by so that was definitely a plus.

“The Dunes hotel is isolated so you will need a car. The rooms are fine, although we were expecting a dog bed and treats as stated on line. It would have been nice as well to have water in the rooms. Also it still says they do massages which are now not available. There on line prescence needs to be updated. Although the breakfast menu has a number of items on it, it was a serve yourself cooked breakfast. We were not told if we could order any of the items on the menu. We did have a good time and were blessed by the weather.”

Helpful Report

Posted 8 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

Would you like to add any more feedback about your stay? Most people accept that for the price offered many food items on a menu are going to be frozen. Many chain establishments use only frozen produce. However, the quality of these products varies enormously so I would suggest a bit of shopping around to source some higher quality items.

“Nice staff in all areas. I liked the room decor, which was clean and comfortable. Only issue with the room was we had singles with no mattress covers and the sheets come off in the night leaving you on the mattress. However, they seemed reasonably new and in good order. Not a great entrance to the property - could do with a tidy up, landscaping maybe. However, being so close to such a great beach at Roan Head makes it foregiveable. The issue we had was with the evening menu and food quality that was delivered did not match the menu descriptions even closely. A bit more attention to this area and the sourcing of the produce and this could be easily corrected. Ed the GM dealt professionally with my comments. As a dog friendly hotel in this part of the world for a reasonable price I would recommend it.”

Helpful Report

Posted 8 months ago

Thank you for taking the time to share your experience of staying at The Dunes Hotel 🐾 We hope that you did have a lovely time, although we are sorry to hear some things didn’t quite hit the mark. We will pass on your feedback, and hope we will welcome you on another Pet-away soon! The PetsPyjamas Team

Posted 8 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“A very clean, welcoming hotel, staff very friendly, in a very isolated spot, so if it’s solitude you want……it’s perfect Harry our dog, enjoyed his stay, never made to feel a nuisance.”

Helpful Report

Posted 8 months ago

Thank you so much for your review, and we are so pleased you had an excellent time at The Dunes Hotel 🐾 And we love to hear that Harry was made to feel very welcome. We will pass on your kind comments, and hope we will welcome you on another Pet-away soon! The PetsPyjamas Team

Posted 8 months ago

Did you and your dog receive a warm welcome? Yes

“The hotel is ‘in the middle of nowhere’ just a few minutes away from a fantastic beach and sand dunes that the dogs loved. We received a warm welcome, a beautifully presented room, and had a very lovely meal in the restaurant. The staff were busy but always took the time to be friendly and nothing seemed too much trouble for them. Would visit again :)”

Helpful Report

Posted 8 months ago

Thank you so much for your review, and we are so pleased you had a good time at The Dunes Hotel 🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team

Posted 8 months ago

Andy Buchanan

Verified Reviewer

“Took a weekend break with our dog Large clean rooms, staff loved the dogs, food is excellent. Great beach 5 mins drive. Would recommend Soon to get a spa there as well”

Helpful Report

Posted 8 months ago

Thank you so much for your review, and we are so pleased you had a good time at The Dunes Hotel 🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team

Posted 8 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“Great hotel to stay at for anyone with a dog, the staff are very friendly and helpful. Our Rough Collie was spoilt rotten by all the staff, to the point where he was refusing his morning food as he knew he would be getting numerous amounts of treats and a sausage for breakfast”

Helpful Report

Posted 8 months ago

Thank you so much for your review, and we are so pleased you had an excellent time at The Dunes Hotel 🐾 And we love to hear that your pooch was made to feel very welcome. We will pass on your kind comments, and hope we will welcome you on another Pet-away soon! The PetsPyjamas Team

Posted 8 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

Would you like to add any more feedback about your stay? We booked online but sadly weren’t offered the choice of room a quiet room.

“Our first stay at the Dunes with staff being very welcoming to us and our small dog when we checked in. The room was very corporate & looking a bit tired around the edges but everything we needed was in the room & the bed was firm but comfortable just as we like it. The bar and restaurant was fine,food was quite basic as the menu was very limited mostly down to the hotel having staff issues. Our room was directly over the bar area so sadly we had the boom sound of music right up to last orders.”

Helpful Report

Posted 8 months ago

Thank you for taking the time to share your experience of staying at The Dunes Hotel 🐾 We hope that you did have a lovely time, although we are sorry to hear some things didn’t quite hit the mark. We will pass on your feedback, and hope we will welcome you on another Pet-away soon! The PetsPyjamas Team

Posted 8 months ago

The Dunes Hotel, Cumbria Reviews