The Dunes Hotel, Cumbria Reviews

4.2 Rating 119 Reviews

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Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“Using Pets in Pyjamas was so easy to use and book through them, made our visit perfect. The venue rooms for us and our two dogs was fantastic, with all staff being friendly to the dogs. THey had dog treats at all of our meals and in te room. The grounds are shared with children (if staying or visting) but its fun for the dogs here and down the road at Roan Head on the beach. We will be going again soon.”

Helpful Report

Posted 4 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“Excellent hotel very dog friendly lovely room very nice staff breakfast lovely , only one complaint get some decent coffee for breakfast for our next visit as will be back highly recommend it to anybody”

Helpful Report

Posted 5 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

Would you like to add any more feedback about your stay? LOVED THE DUNES HOTEL IN CUMBRIA

“Gunner&Gracies x2 springer spaniels favourite place 2nd visit to the Dunes Hotel june & september this year...Staff brilliant with k9s so friendly yep Dunes Hotel heres to 2025 see you again”

Helpful Report

Posted 5 months ago

Thank you so much for your review, and we are so pleased you had a good time at The Dunes Hotel 🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team

Posted 5 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

Would you like to add any more feedback about your stay? Bathroom needs updating and the door rattles

“Lovely setting excellent staff amazing evening meal Doggy treats on the tables”

Helpful Report

Posted 5 months ago

Thank you so much for your review, and we are so pleased you had a good time 🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team

Posted 5 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

Would you like to add any more feedback about your stay? No I have said everything

“An excellent hotel we would stay there again.Staff were very friendly and helpful.Nice comfy beds and good food what more do you want!! My dog was thoroughly spoilt! The location was peaceful the grounds well set out .There was a big field for dogs to exercise”

Helpful Report

Posted 5 months ago

Thank you so much for your review, and we are so pleased you had an excellent time at The Dunes Hotel 🐾 We love to hear that your pooch was made to feel very welcome. We will pass on your kind comments, and hope we will welcome you on another Pet-away soon! The PetsPyjamas Team

Posted 5 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? No

Would you like to add any more feedback about your stay? Hotel let down by inflexible rules and no thought to room allocation. We had booked 5 months in advance so would have thought we could have had a room better than the one given

“We booked an Executive room and were given a ground floor room by the delivery bay. Awake at 6.30 due to deliveries. On our first evening went to allocated dog area in the bar/restaurant which was full of noisy workmen in overalls. We were told no other area was dog friendly, but there were plenty of empty tables in areas with hard flooring which would have been suitable for dogs. We asked again the following morning about alternative dining areas and were given the same answer. We decided to check out one day early which was disappointing as this was a birthday celebration, we were not asked by staff why we were checking out early.”

Helpful Report

Posted 5 months ago

Dear John, We are so sorry to hear that you did not have a positive experience at The Dunes Hotel,. Our customer service team is reaching out to you so we can look into the matter. The PetsPyjamas Team

Posted 5 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“5 star food , the staff are all amazing & friendly .”

Helpful Report

Posted 5 months ago

Thank you so much for your review, and we are so pleased you had a good time at The Dunes Hotel 🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team

Posted 5 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“Our stay at the Dunes Hotel was very pleasant. The doggies loved it too! Our room was spacious and very comfortable indeed. It's a lovely hotel with comfy seating areas to relax and well kept gardens to look out on or stroll around. The restaurant is excellent with a great menu and selection of wines. The only thing that disappointed was the charge of an Aperol Spritz which was way over the top! In general though, a great place to stay.”

Helpful Report

Posted 5 months ago

Thank you so much for your review, and we are so pleased you had a good time at The Dunes Hotel 🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team

Posted 5 months ago