Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“This complex has everything you could ask for if you're taking your dog lovely local walks a beautiful wooded walk around the complex .The food is ok & the grounds are beautiful”

Helpful Report

Posted 7 months ago

Thank you so much for your review, and we are so pleased you had an excellent time at New Place Hotel 🐾 . We will pass on your kind comments, and hope we will welcome you on another Pet-away soon! The PetsPyjamas Team

Posted 7 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

Would you like to add any more feedback about your stay? The hotel and rooms were lovely but because we were eating in the bar with a dog it almost seemed we were left to our own devices.There was no fault with the staff.It wasn’t clear if we had to order our food from the bar or it was table service.

“The room and hotel and the grounds very nice but a little disappointed in the dining.The first night we were only given the bar menu and we didn't know we had the restaurant menu to choose from as well until the second night. The description of the food on the menu wasn't what we got several times. When we commented about it we were told the chef hadn't read the menu properly. Had to ask for serviettes every time we ate. The experience of dining in the evening in the bar wasn't that good but the breakfast was excellent. The staff were very friendly and helpful.”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your experience of staying at New Place Hotel 🐾 We hope that you did have a lovely time, although we are sorry to hear some things didn’t quite hit the mark. We will pass on your feedback, and hope we will welcome you on another Pet-away soon! The PetsPyjamas Team

Posted 7 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“We had a lovely weekend at this beautiful hotel. The staff were all so lovely and everyone welcomed our 2 dogs. Thank you all so much.”

Helpful Report

Posted 7 months ago

We love to hear that you and the pups were looked after. We will pass on your kind comments, and hope we will welcome you on another Pet-away soon! The PetsPyjamas Team

Posted 7 months ago

Did you and your dog receive a warm welcome? No

Would you like to add any more feedback about your stay? Staff were very good, apart from the First member of staff we dealt with in the bar area. Lady with dark hair.

“Had a bad start with a member of staff at the bar , seemed like she didn’t want to be there. Apart from that we had a really nice stay, the other staff were all very good and the food was lovely and the room was very nice. Would stay again.”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your experience of staying at New Place Hotel 🐾 We hope that you did have a lovely time, although we are sorry to hear some things didn’t quite hit the mark. We will pass on your feedback, and hope we will welcome you on another Pet-away soon! The PetsPyjamas Team

Posted 7 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

Would you like to add any more feedback about your stay? I have emailed you as my wife became ill on the morning of Sunday but the hotel informed as booked a paid for with you I would have to contact you to try for a refund , we stayed one day less so no dinner on Sunday night or breakfast on Monday , do I chase my email or leave to you ?

“It was fine , the bar on the Saturday was extremely busy due to a wedding , would have thought extra staff would have helped”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your experience of staying at New Place Hotel 🐾 We hope that you did have a lovely time, although we are sorry to hear some things didn’t quite hit the mark. We will pass on your feedback, and hope we will welcome you on another Pet-away soon! The PetsPyjamas Team

Posted 7 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? No

Author didn't leave any comments.

Helpful Report

Posted 7 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“This hotel is friendly & laid out so you get a lot of privacy The walk around the outside of the premises with the dog was ideal Lovely grounds great food !”

Helpful Report

Posted 8 months ago

Thank you so much for your review, and we are so pleased you had a good time at New Place Hotel 🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team

Posted 7 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“Spent a brilliant 3 days/2 nights and after dining in both the restaurant and bar, can confirm this is brilliant value. Most importantly, the dogs had a great time living their best lives. Booking for a return visit for sure.”

Helpful Report

Posted 8 months ago

Thank you so much for your review, and we are so pleased you had an excellent time at New Place Hotel 🐾 And we love to hear that your pooch was made to feel very welcome. We will pass on your kind comments, and hope we will welcome you on another Pet-away soon! The PetsPyjamas Team

Posted 7 months ago

New Place Hotel, Hampshire Reviews