Grosvenor Pulford Hotel & Spa, Cheshire Reviews

4.6 Rating 52 Reviews

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Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? Some folks did not wear masks

Author didn't leave any comments.

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Posted 3 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Author didn't leave any comments.

Helpful Report

Posted 3 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“Rooms where all set up for our dogs. Nice area to run and facilities to allow us to take them to dinner with us. Nice walk around local field,s”

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Posted 3 years ago

Mrs Brenda I'Anson-Harbour

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Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“We stayed for 2 nights and we had a lovely time. Comfortable room, staff extremely helpful and food fabulous will definitely go back”

Helpful Report

Posted 3 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“This is an extremely dog friendly hotel, my standard poodle Hugo was treated like a celebrity by staff and guests. Beautiful amazing gardens, big enough to take your dog for a satisfying walk without having to leave the grounds. The hotel itself is immaculate, we ate most nights in the newly renovated Nelsons bar… where you can take your dog, Hugo was always welcomed with open arms and immediately water was brought to him with our drinks. The main restaurant (which my sister and myself went in once whilst my husband looked after Hugo) had stunning decor and is very sophisticated with a sophisticated menu to match the surroundings. We spent an afternoon in the spa’s glorious huge pool with a few lounges surrounding it, water is a bit cold so I just stuck to the lovely warm jacuzzi, there is also a steam room and a sauna off the pool area and a lovely treatment area upstairs. The whole spa is very modern and well-kept and again beautiful decor. We were lucky and had glorious weather so able to get out a lot, very close to the border of Wales with Rhyl only an hours drive away… spent a lovely day there and also visited Shopshire, very friendly eating places on the way that are happy for you to take your dog inside to eat with you out of the soaring heat. The only reason I have not given this hotel five stars is because I was not entirely happy with our room. We were in a executive room ( room 7) which had lovely decor. The actual room is slightly below ground level…. This made the room very dark and cold, even though the temperature outside was 29° and bright sunshine. The lovely decor was in a deep burgundy which again made the room appear even darker, I personally found the room very cold and depressing. On a positive note this room does have access outside to a grassy area where you can stretch your dogs legs or take it for a quick toilet…. don’t let your dog off the lead there is no secure fencing. Other a little quibble…. It was great that all staff wore face mask but very strange that the majority had their noses hanging out or just covered their chins with them.. especially in the dining areas. All in all a lovely hotel and lovely staff… and would definitely go again and stay in a different room.”

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Posted 3 years ago

Mrs Daniela Arenyeka-Diamond

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Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“Lovely staff, amazing food, beautiful grounds, dog loving hotel and our room was big”

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Posted 3 years ago

Mrs Angela Mctaggart

Verified Reviewer

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Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? Would like to say a big thank you to all the lovely staff who made our stay very nice

“This hotel was very nice gorgeous grounds and spa and beautiful restaurants the staff were lovely we will definitely be back soon. Great for our little dog and kids too.”

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Posted 3 years ago

Did you feel your stay was good value for money? no

“Staff a bit indifferent.Last visit in2019 our room was on ground floor,ideal for older dog,this visit room on 1st floor, eventually moved due to a/c not working. Booked spa treatments on arrival but when we turned up for appointment they had booked the wrong day staff not interested in rectifying the issue.Put a damper on our last day as we had booked the swimming pool for after our treatments.Very very disappointed”

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Posted 3 years ago