“Per your instructions, I returned my purchase (order #PLUS162656) and still no refund.
Signed for by: Kevon Nelson
Delivered: Wednesday, November 15, 11:33 AM
Delivered to: Valley Stream, NY
Signed: Roosevelt Robinson”
Hey Roosevelt, we're really sorry for the inconvenience you've experienced with your refund. Thanks for bringing it to our attention, your feedback is always valuable to us. We've escalated your query with our customer service team, and can see that you've sent tracking details through to us yesterday.
We want to get this issue resolved as soon as possible, so somebody will be in touch today. We appreciate you've been really patient in this matter, thanks again for bringing this to our attention, now let's get it fixed.
“I used to have 2 or 3 nights a week where I would only get 2 or 3 hours of sleep. I would just be wide awake, yet exhausted. The other nights might only be 4 or 5 hours. Since I've been using Sleep I now average at least 6 1/2 to 7. I feel so much better!”
Kaye this is amazing to hear.
It's so frustrating isn't it when we hear how beneficial sleep is to our overall health, and that all we need to do is get more of it! Not so easy for some of us!
This is great news. How are you feeling when you wake up? Another feature of our Sleep formulation is the low-dose natural melatonin. It means you swerve the groggy side effects that you get with some synthetic melatonin products. We hope you're waking up fresher too!
Thanks for taking time out to share your experience. We love having you on board Kaye.
Hey Lee, thanks for sharing your experience of our Sleep supplement. You make an excellent point about the routine. Creating a healthy sleep routine is key. It's not always easy to do that, but if you can, you give yourself the best chance of catching those all important Zzzzzs we all need! We're so happy it's working for you.
Thanks for taking time out to leave us this review Lee, we appreciate it.
“So far it is NOT working for me. It seemed to help at first, however, I had to quit it for about three weeks as I had to prepare for major surgery. I was in the hospital for 6 days. I slept through three days and nights due I am sure to the anaesthesia. Since I have been home, it does NOT seem to be working at all. I will continue to use the current bottle, but I may have to return the new bottle just shipped>”
Hi Nancy, we're really sorry to hear that, and we hope you're feeling better after your surgery. We have sent you a private reply with some more information about sleep, and our team are on hand to help with any further questions or issues. Thank you for taking the time to leave us your feedback.
Hi Cindy, we're really sorry to hear that. Sleep provides a formula of research-backed vitamins in their most bio-available form, to give your body the best chance at a good night's sleep. However, there are of course other factors which can contribute to disturbed sleep. Our team of specialists are on hand if you do have any questions about the product or best practise. Thank you!
Hey Marcia, this is great to hear. Sometimes it's not the falling asleep that's the problem. It's the waking up in the night, and not being able to get back to sleep!
Thanks so much for sharing your experience with us, we appreciate you taking time to leave us a review.
Hey Stephanie, this is so good to hear. We're glad you've noticed the difference in quality of sleep.
Our formula includes a natural low dose of melatonin with lemon balm, which should promote relaxation. The formula also contains L-Trytophan to support the body's own production of melatonin and serotonin. Which will help you fall asleep quicker!
We're glad it's working for you Stephanie. Thanks for leaving us this review.
