“I take NutriGenesis Multi for Men because I have an active lifestyle exercising at least 6 days per week and it is hard to manage my diet ensuring i have a good compliment of vitamins and minerals that I need, hence turning to this multi vitamin to assist. With vitamins it is hard to quantify a difference that it has made to me but in a recent blood test I am not deficient in any vitamin so I assume they are working!”
Jonathan, firstly this is great to hear.
Secondly, you are so right about being able to quantify the difference it makes. It's always hard to tell how you'd feel if you didn't take a supplement. It's not like exercise where if you miss a week of training sessions you feel the impact on mood immediately. The benefits of supplements build over time, so 'feeling' the difference is subjective.
This is why we love that you have taken time to write this review and share your blood test results with us. The fact that nothing has come back deficient, paired with your very active lifestyle shows you are definitely doing something right! So thanks for taking time out to write us this review and share your experience. We love having you with us Jonathan, keep up the great work!
Hey Michael, we really appreciate your patience with this.
We've recently experienced a surge in demand for our NutriGenesis® Multi, which has led to some unexpected delays from our manufacturer. Unfortunately this has resulted in your delivery being delayed.
The good news is this is all sorted now. Stock levels are replenished and we're processing orders as normal. I can see Louise from our team has issued your order and is keeping a close eye on your delivery. That should be with you very soon Michael, and again, we appreciate you sticking with us whilst we get this sorted for you.
You're totally right though, now is not the time for a review on the product! So let's raincheck that for the moment!
Thanks again for your understanding Michael—we really appreciate it.
Dennis, it's great to hear from you! Firstly, it's nice to have the opportunity to thank you for your custom. You've been with us for what—four years now? Thanks for choosing us again and again, we appreciate that.
Secondly, thanks for this fantastic endorsement of our Men's Multivitamin. We're proud to be part of your daily routine and we're glad it's working for you. We appreciate you taking time out to leave us this review and helping to spread the word! Have a great day Dennis.
“Several capsules were leaking in the bottle. Not just one or two but six so far. Tells me quality control is lacking which makes me wonder about the rest of the product.”
Hi Michael, thanks for bringing this to our attention. We pride ourselves on our high standards so this is disappointing to hear and we’ll be looking into this.
If it’s ok with you, we’ll be in touch to get a few more details from you and rectify the situation.
In the meantime, as long as the seal was still in tact on the bottle, the capsules that aren’t affected are still perfectly safe to consume. Of course, that said, this isn’t an acceptable situation and we apologize this product hasn’t reached you in the condition we would like it to. We’ll be in touch to sort it.
Thanks for giving us the heads up on this, speak soon!
“It appears to be a good multi vitamin which is hard to find but I would only continue it if they made a version of it without iron. If one needs iron no problem but iron overload is problematic for me.”
Hey Tim, thanks for your honest feedback on our multi, this is all useful to us.
We understand your concerns around iron. For men, the daily recommendation by public health bodies is 9-10mg of iron per day. But we know that everyone is slightly different, and many factors can influence daily intakes and absorption rates.
Because iron is an essential mineral for many functions, we’ve included it in a very small amount to cater for individuals that may not consume enough iron in their diets. Also, iron absorption can be hindered by a variety of dietary factors, such as tea and coffee consumption, which may reduce overall serum levels.
We absolutely value your feedback Tim and will take this on board for future reformulations. In the meantime, you may wish to take a 2 capsule serving per day rather than 4. This will still offer adequate nutrition but with a reduced level of daily iron.
Hey Cecil, we think your review got cut off there. But judging by the 5 stars, whatever it's doing - it must be a good thing! So we're happy about that too!
Cecil we can see you've been with us a while, so thanks for taking time to leave us a review. It's always great to hear from our regulars. And this gives us the opportunity to say thanks to you for your regular and loyal custom. We know there's a lot of choice out there, so we really do appreciate it.
Hi Gregory, Thank you very much for your feedback and taking the time to leave us a review.
We are sorry to hear that the Multi have not worked for you this time. We would love to find out more about your experience. I will reach out directly to discuss further. Thank you!
