“I would have given 5 stars but the guy who brought the car to us at the end was an idiot! The guys who checked our car in and took us to the airport on the mini bus were fab. Our car was kept safe and i would still recommend the service based on our experience. The problem came when we returned. We called the number to let them know we had arrived back to Liverpool airport. The minibus arrived and collected some people who were waiting before us. The nice minibus driver kindly offered for one of their other staff to bring our car to us to save us waiting longer (with 4 kids at 2am). He said his staff would sort the barrier fee out (£5) when they brought the car. Our car arrived and when we mentioned the £5 barrier fee that was promised to us, the younger guy that drove the car round strated arguing and giving us attitude. £5 is not the issue, we paid the £5 and exited the car park but the guy's attitude was awful! Like i said, the car was kept safe, which is the most important thing to us. All of the other staff were polite and friendly, unfortunately the guy that drove the car to us let the side down. Maybe he had a bad day, or maybe he's just always like that!”
“Arrived at car park and within minutes we were in the shuttle bus on the way to the airport.Arriving back at the airport a week later I phoned In2Car Parks and the shuttle picked us up within ten minutes.Back to the car park and my car was ready for us.Excellent service and value for money.”
