“Dropoff OK, had to ring twice on arrival, car took 15-25 minutes to arrive. Plane was scheduled to arrive at 23.45 but arrived early at 23.30 so that could be something to do with it.”
“Best parking service up to date . Last company I used in Manchester made me doubt I should try this type of parking again but imagine are a great company and very reliable! Thank you !”
“Called parking staff to drop the car to airport as part of the sevice but they couldn't find the key.
Very bad experience..not going to use it in future”
Thanks for your feedback. I'm sorry to hear that your experience with the car park was not as we'd expect. We will speak to the car parking provider regarding this as this shouldn't have been the case.
“Always a good service but on our last meet and greet we were told because we were early then we had to drop off and walk over which at 4.30am isn’t ideal.”
“Arrived at the Imagine car lot expecting to be taken to the airport as I had booked Meet & Greet. Told by the employee that I would have to drive myself and drop off bags then return and then walk back, it was only a 3 minute walk. The attendant said he was on his own. I said I've paid for a service and not receiving what I had paid for. His attitude was indifferent bordering on aggressive. He eventually realised that I had booked Meet & Greet and came with us to the airport. I had to pay the exit fee of £5 as he drove my car away. I won't be using them again!”
I'm sorry to hear this. We will speak to the car park provider regarding this as you booked Meet & Greet so they should have provided this service for you.
