Thanks for your message. The car park has a shuttle bus that is available if required. We will speak to the car park to understand what happened on this occasion.
“All dead simple, car was in the same condition as I left it & same mileage on our return, which I was a bit worried about after reading some reviews, only word of caution is it’s a good 10 minute walk from the parking area to the airport & isn’t ideal when pulling cases, they seem to have done away or reluctant to do the £3 transfer service , which I believe IN2 car parking still do , as it’s a 5 minute drive away, I think there missing a trick there to be honest, so yes I’d definitely use them again , but probably only if I had hand luggage & I knew it wasn’t going to rain”