Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.
So sorry to hear this, Lynette! Please could you reach out to us at support@papier.com with photos of the faulty item? We'll then be happy to resolve this for you.
Papier CS Team
Really sorry to hear this, Caitlin! If you could pop over some photos/a video demonstrating the writing issue with the pen, we'll be happy to arrange a solution for you.
Papier CS Team
“It is a beautiful pen that I was very excited to use, but eventually stopped because it didn’t write as smoothly or as nicely as I would have liked. It also became a bit heavy.”