Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.
“The books arrived more than a month late. Poor communication from Papier, who kept claiming vague delays with no proactive updates. When they did arrive the printing was poor quality even with hi-res professionally shot photos supplied, and the books were battered and damaged with poor paper fixing.
Absolutely horrible service, will never use again.”
Thank you for leaving your feedback, Joe. We're so sorry to hear about the negative experience here, this is of course not in line with our usual standards.
I can see a full refund has been processed by Ellie but if you'd like to reach out to us at support@papier.com with photos of the damaged items, we'll be happy to look into this further for you.
Papier CS Team
