Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.
“I was unhappy with this as soon as I received it. I couldn't even exchange it for something I liked. There was an obscure statement, when you open the tab, that said personalized items aren't returnable. I didn't personalize it myself, they just consider certain products personalized. This happened with 2 products. This was my 3rd purchase and will be my last!”
Sorry to hear this, Cheryl! As per our returns policy, any made-to-order products are sadly not eligible for a return, but I'll certainly pass your feedback on and do apologise for the disappointment with your order.
Papier CS Team
