Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.
So sorry to hear about the delivery trouble here, James! I can see your replacement order has now been marked as delivered but please do reach back out to us at support@papier.com if you have any further queries.
Papier CS Team
“Very disappointed with my front cover photo. Did not even call me to advise the photo was too dark and just went ahead and printed it. Papier advised they would refund 15% but I’m yet to see the refund.”
Hi Nichole,
I am sorry for the disappointment caused here - I can see my colleague issued the refund for your order on 7th April and this can take up to 10 working/business days to appear in your account.
Once this time has exceeded, if this has not been received, do let us know!
Best wishes,
Papier CS Team
