Pallet Delivery Reviews

4.6 Rating 142 Reviews

Questions

About PalletOnline:

We are PalletOnline: The UK's top choice for pallet collection and delivery, to and from any destination in the UK and Ireland.

Proven to be the most reliable pallet delivery service in the UK, we are proud to be trusted by so many businesses and individuals to deliver a HUGE variety of goods across the UK and beyond.

✔️ Get an instant quote
✔️ Enjoy same day collection
✔️ Detailed tracking available
✔️ Insure your goods for up to £6,000!
✔️ Dedicated customer support team

If you're looking for a reliable and cost-effective pallet delivery, you've come to the right place! Ship your pallets anywhere in the UK, including mainland, highlands and islands, quickly and safely, with PalletOnline!

But don't just take our word for it - see what our customers have to say!

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Phone:

01782525332

Email:

support@palletonline.co.uk

Location:

Distribution House,
Chemical Lane East,
Stoke-on-Trent
Staffordshire
ST6 4FB

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“Excellent communication & Service”

Helpful Report

Posted 2 years ago

Hi Mahomed, Thank you for your review and 5 stars - we're really glad you received a great service from us! Kind regards, PalletOnline

Posted 2 years ago

“Easy! Great website. Delivered without a hitch.”

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Posted 2 years ago

Hi John, Many thanks for your review - we're really glad you were happy with our website and services! Kind regards, PalletOnline

Posted 2 years ago

“Terrible experience. I booked out two collections from them on next-day deliveries. They failed to show BOTH times (on separate occasions I had to call them at 4:45pm only to find they weren't bothering to collect, no communication at all). I have now moved my business to a competitor (who collected on time)”

Helpful Report

Posted 2 years ago

Hi Nick, Thanks for taking the time to write your review. We're really sorry you experienced some issues with your latest booking. I've had a look into this and I can see that, for your first booking, we were unable to make the collection as there was nobody on-site to meet our driver. This is put in place for your benefit, as there is a risk of loading the wrong goods, which will lead to additional charges if they need to be returned. For your second booking, sadly, there was a fatal accident, which caused your collection to fail because of closed roads - the driver simply couldn't get to the collection point in time. Occasionally, things can go wrong in logistics. Accidents on the road are always possible, as are vehicle breakdowns and driver illnesses. However, this is a very rare occurrence. In fact, delays occur in fewer than 5% of our bookings, which makes our pallet network the most reliable in the industry. In conclusion, we sincerely apologise for the issues you faced with us. I'd like to assure you that incidents like this are extremely rare and that we hope you give us another chance to demonstrate our usual, industry-best standards in the future. We have sent you a private message about your experience. Best Regards, PalletOnline

Posted 2 years ago

“Excellent - Collected & delivered on time - This was our first booking, we will be back - when required. Thank you”

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Posted 2 years ago

Hi Cara, Thank you for your great feedback and kind words - we're delighted you were impressed with our services! We look forward to seeing more bookings from you in the future! Kind regards, PalletOnline

Posted 2 years ago

“Great company for sending pallets to Northern Ireland. They are easy to book online as long as you have the relevant EORI numbers and they turn up when they say they will...what more could you ask!”

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Posted 2 years ago

Hi Nicola, Thank you for your amazing review and kind feedback! We're really happy you were happy with our international services! Kind regards, PalletOnline

Posted 2 years ago

“Perfect service. Quick and on time.Good price. Recommended”

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Posted 2 years ago

Hi Wojciech, Many thanks for your review and 5 stars - we're delighted you were happy with our speedy services and prices! Kind regards, PalletOnline

Posted 2 years ago

“Great Service. Great Price. Would highly recommend.”

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Posted 2 years ago

Hi Warren, Many thanks for your fantastic review. We're absolutely delighted you were happy with our service and prices! Kind regards, PalletOnline

Posted 2 years ago

“Amazing they are quick efficient and cheap 10 out 10 would 100% recommend”

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Posted 2 years ago

Hi Ahosa, Many thanks for your kind words - we're really glad you were impressed with our services. It's great to hear you'd recommend us! Kind regards, PalletOnline

Posted 2 years ago