Berghaus Mens Prism PT IA Fleece Jacket Reviews

4.2 Rating 6 Reviews

About OutdoorGB:

OutdoorGB are a family business based in Daventry, Northamptonshire. With a range of Outdoor clothing and equipment products from top brands, we have everything you could need for your next adventure - whether thats a walk in the wilderness, a weekend camping trip, or your next travels overseas.

We do everything we can to ensure a positive experience, with a UK-based customer service team, same-day dispatch before 6pm, and daily price comparisons.

We pride ourselves on our high proportion of returning customers and strong review scores on all major review platforms.

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“I never received the item you advertised it as available in 2 to 10 working days so I order it and after a week i gave you a call to see what's going on and it came out that you don't even have it in stock very poor you shouldn't sell items you don't have.”

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Posted 4 months ago

Good Afternoon,Thank you for taking the time to provide us with your valuable feedback regarding your experience with the Berghaus Mens Prism PT IA Fleece Jacket. We truly appreciate hearing from our customers, as it helps us improve our services. We sincerely apologize for the inconvenience caused by the discrepancy in stock availability that you experienced. It is regrettable that the item you ordered was not in stock as advertised, leading to a delay in delivering it to you. We understand the frustration and disappointment this may have caused you. At our company, we strive to provide a seamless and reliable service to our customers. We deeply regret falling short of your expectations this time. We do our best to ensure accurate and up-to-date stock information, but unfortunately, there are instances when unforeseen circumstances arise, causing discrepancies between stock levels and our advertised availability. Your feedback is extremely valuable to us in preventing such occurrences in the future. We are constantly working towards improving our inventory management system and communication processes, so incidents like this can be avoided. We would like to make things right for you. Please let us know how we can rectify this situation and provide you with a satisfactory resolution. Our aim is to ensure your complete satisfaction, and we are committed to regaining your trust. Once again

Posted 4 months ago

BorderReiver

Verified Reviewer

“Our son just loves his existing Prism jacket, although it is getting a little neat on him. So this is just a replacement one size up.”

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Posted 3 years ago

“Amazing quality fit for purpose really does keep the body warm on them long walks on chilly days. Fits well with my berghaus jacket”

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Posted 3 years ago

“Quick service, From ordering to receiving my order, full marks Really happy with my purchase”

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Posted 4 years ago

“Bought berghaus fleece several times always perfect. If you found your real size outodoor gb is excellent value. Highly recommend”

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Posted 4 years ago

“Good quality fleece for the price was worried when ordering that it would be very thin but quite pleased to find it is more medium weight.”

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Posted 4 years ago