Berghaus Mens Tephra Stretch Reflect HydroDown Jacket Reviews

3.9 Rating 17 Reviews

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“Haven’t gotten it yet”

Helpful Report

Posted 4 months ago

Good Morning Thank you for your review Apologies you have not yet received this Please could you email us your order number through to sales@extremegb.com so that we can look into this for you? Kind regards Outdoorgb

Posted 4 months ago

“Too small for my son I emailed you for a swap with no response I've ordered another but bigger size very disappointed with your after sales I will be left with a jacket too small and have to sell at a loss due to no response from yourselves”

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Posted 4 months ago

Good Morning ,Thank you for taking the time to share your experience with us regarding the Berghaus Men's Tephra Stretch Reflect HydroDown Jacket. We greatly appreciate your feedback and apologize for any inconvenience caused. We are truly sorry to hear about the sizing issue you faced and the lack of response to your email requesting a swap. This does not reflect the level of customer service we strive to provide. Please accept our sincerest apologies for the disappointment you have experienced with our after-sales support. We understand your frustration with having to order another size at an additional cost, and the concerns of being left with a jacket that is too small. Rest assured, we want to make things right for you. Could you please let us know how we can improve our after-sales service and how we can assist you further? Your satisfaction is our top priority, and we are committed to rectifying this issue. Once again, we appreciate your feedback and thank you for bringing this matter to our attention. We look forward to resolving this matter to your satisfaction and restoring your faith in our brand. Kind regards,

Posted 4 months ago

“Very happy”

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Posted 4 months ago

Good Afternoon,Thank you so much for your outstanding 5-star rating of our Berghaus Mens Tephra Stretch Reflect HydroDown Jacket! We are absolutely delighted to hear that you are very happy with your purchase. Your loyalty as a customer means the world to us, and we truly appreciate your continued support. It is customers like you who make our job so fulfilling and rewarding. Once again, thank you for your kind words and for choosing our product. We look forward to serving you again in the future. Warm regards,

Posted 4 months ago

“Very light weight and comfortable fit”

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Posted 1 year ago

“Great looking, nice fit and very warm. Only downside I feel it sheds more feathers than it should considering the price of the jacket.”

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Posted 3 years ago

“Ordered a size slightly too small sent it back for exchange and received my replacement 2 days later, excellent service will be ordering from here again”

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Posted 3 years ago

“I bought this and sent it back. The diagonal lines look really cool and it was a good fit. for me though the arms had no padding so when I went out my arms were cold. You are literally are paying for the name as I bought one from a well known department store which was just as good and kept my arms warm.”

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Posted 3 years ago

“This coat is of such bad quality it’s unbelievable. Since the day I bought it till now I have had white thread coming out from the outside and inside of the coat, which creates such a bad mess and also looks really bad on the coat. This was my first purchase from this company and will be my last.!”

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Posted 3 years ago