“table fine but drawers VERY stiff. paid extra for 2 man delivery team who then said they don't unpack it or carry it upstairs . waste of money. not impressed with this company.”
Thank you for your feedback, Kevin. We’re glad to hear that you find the table itself to be fine, but we sincerely apologize for the inconvenience with the stiff drawers and the delivery experience. It’s important to us that our products meet your expectations, and we appreciate your honesty about the delivery service.
We’re always looking for ways to improve, and your comments will help us address these issues moving forward. If you have any further concerns or require assistance, please don’t hesitate to reach out. Thank you for your understanding, and we hope to provide you with a better experience in the future.
“I purchased the table for our lodge, after looking at so many websites. I’m so pleased I chose to buy from here. I am very happy with the quality and the look of it. Great service with emails and texts informing me of delivery dates, and a phone call from the fellas delivering on the day, who were so pleasant and friendly.”
Thanks for your 5 star rating and such a wonderful review Beverley! I'm very pleased to hear that you were happy with the quality and look of the Urban Elegance Reclaimed Small Console Table, and even more delighted that you found the service from us to be top-notch! It's great that the fellas delivering the table called you to let you know they were on the way. Also thank you for providing the image. This looks lovely.
