“Quite disappointed really. We love the look of it but it came with a small chip on one corner. I was able to match the colour with a pencil so that you can’t see it so much but the packing has made indents on each corner of the upholstery and they dont seem to be popping back into shape after nearly three weeks.”
Thank you for taking the time to share your feedback with us. We genuinely appreciate your honesty and we're sorry to hear about the issues you encountered with your recent purchase.
We sincerely apologize for the small chip and the indents on the upholstery. Your experience does not meet our usual high standards, and we understand your disappointment. We appreciate your resourcefulness in matching the colour with a pencil, but it's disheartening to hear that the upholstery indents have not resolved even after three weeks.
We value your feedback as it helps us improve our products and services. Our customer service team is available to assist you further should you need us.
Thank you so much for your 5 star rating of our Blue Ryedale Hall Bench! We are over the moon to hear that you are so pleased with this hallway storage bench and that you appreciate its excellent quality and value for money. Thank you for your kind words!
