“This is a great looking bench! Perfect for our space, and as described. The suggestions I have to improve it to a 5* rating are threefold; 1) offer alternative fabric choices for the cushion, 2) consider how the drawer can be strengthened, it is fine on arrival but I fear this won't last as long as the rest of the bench seat 3) remove the plastic from the cushion before this is screwed in place as unpackaging it was very annoying.”
Thank you for your thoughtful review, Sarah! We're really pleased to hear that you find the Ryedale Oak Corner Hall Bench to be a great fit for your space and that it meets your expectations.
We appreciate your suggestions for improvement as well. Offering alternative fabric choices for the cushion could enhance customization, and we'll certainly consider your feedback on strengthening the drawer. We understand that unpackaging can be frustrating, so we'll work on minimizing that hassle in the future.
If you have any further questions or need assistance, please feel free to reach out. Enjoy your new bench!
“This is a good item, well made. However, someone had the bright idea of wrapping the cushion in polythene and then bolting it to the frame over the top of the polythene making it impossible to remove without either having to take it apart or trying to carefully cut off without damaging the wood or upholstery.”
Dear Joanne, Thank you so much for taking the time to provide us with your feedback on the Ryedale Oak Corner Hall Bench. We truly appreciate your kind words and are glad to hear that you found it to be a well-made item.
We apologize for the inconvenience caused by the packaging of the cushion. It seems that the polythene wrapping and bolting placed over the cushion made it difficult for you to remove without causing potential damage to the wood or upholstery. We understand how frustrating this must have been, and we sincerely apologize for any inconvenience caused.
Once again, thank you for your valuable feedback. We hope you are enjoying your Ryedale Oak Corner Hall Bench despite the inconvenience, and we are here to assist you with anything you may need.
Thank you so much Terry for your 5 star rating of Ryedale Oak Corner Hall Bench! We are so thrilled to hear that you are so pleased with the product as well as its packaging. Thanks again!
Thank you Karen for your 4 star rating! We truly appreciate your feedback. We are sorry to hear that the wicker basket was not to your expectations. We will definitely take your comment into account.
