“First of all, Only Oak Furniture are a brilliant company to deal with. Their customer service was second to none. Unfortunately the black granite top had come detached from the base in transit and had obviously been sliding around the box. The item was returned but Only Oak Furniture gave me an immediate full refund without quibble. I would consider this an unusual occurrence because the unit did look good quality and I would certainly recommend Only Oak Furniture to others and I would definitely buy from them again.”
Thank you so much for your kind words and understanding! We're thrilled to hear that you found our customer service to be top-notch, even in the unfortunate situation with your order. We apologize for the issue with the black granite top during transit, but we’re glad we could resolve it swiftly with a full refund.
Your recommendation and willingness to shop with us again mean the world to us, and we truly appreciate your support. We look forward to serving you in the future!
