My Babiiee MB30 Billie Faiers Oatmeal Pushchair Reviews

1 Rating 1 Reviews

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

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Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

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“Ordered this pram from this company it never arrived and they refused to resolve this! Basically saying it was not their issue and was mine! Didn’t want to have to do this but have had no choice as I’ve now been left with out the pram I bought for my son and now no money to buy another one”

Helpful Report

Posted 1 year ago

Dear Roxanne, First and foremost, allow us to extend our most sincere apologies for the difficulties you have faced with your recent order. At Olivers BabyCare, we are committed to ensuring a smooth and satisfactory customer experience, and it deeply concerns us to hear that this has not been your experience, particularly when it is an item as essential as a stroller for your son. Our customer service team have taken this matter very seriously and raised a prompt investigation with DPD when you initially informed us about this. DPD have closed this case with us due to your delivery preferences but we would highly suggest contacting them directly if you wish to escalate this matter further. Again, we cannot apologise enough for the inconvenience and distress this has caused you as this is not reflective of our company values or our dedication to our customers. Kind regards, Olivers BabyCare

Posted 1 year ago