“Great bag, but the leather feels kind of rubbery. Very disappointed that the laptop sleeve and front pockets are not soft-lined like the inside of the main bag area, but rather with a thin, slick/shiny nylon material. The shoulder pad cannot be moved up and down the entirety of the strap as one of the buckles is in the way. Despite the negatives I’ll keep the bag as it’s massive inside and looks great. The leather does seem to be very hydrophobic which is one of the reasons I went for this bag. It’s extremely well constructed too, and with a lifetime warranty there’s little to be apprehensive about.”
Thank you for taking the time to provide detailed feedback on the SL Bag. We're glad to hear that you appreciate its size, appearance, and hydrophobic qualities, along with the reassurance of a lifetime warranty. However, we're sorry to hear that some aspects didn't meet your expectations, such as the texture of the leather and the material used in the laptop sleeve and front pockets. We also take note of your comments regarding the shoulder pad's adjustability.
We always aim to improve our products based on customer feedback, and your insights are invaluable for this process. Thank you for deciding to keep the bag despite these issues. We hope the bag continues to serve you well, and please feel free to reach out to our customer service if you have any further concerns or need support. Your satisfaction is very important to us.
Best regards,
Your Oberwerth Team
