Sven Treehouse Single Forest Bed with Trejo Mattress Reviews

1.7 Rating 505 Reviews

About Nöa and Nani:

Want to know what Noa and Nani are all about ?

Well its simple, we design fantastic quality Beds that are built with Kids and Adults in mind.
By balancing the needs of Parents who require a safe and secure bed for their children and the desire of kids to have the latest and greatest designs . We combine these elements and have some great looking Cabin beds.

Whilst we specialise in Cabin Beds which come in a number of different funky designs,
we also stock Bunk Beds and Traditional style single and Double Beds for Kids and Adults.
We make great quality wooden beds that not only provide a great place for kids to sleep but also to play and to work.

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Clare Hague Smith

Verified Reviewer

“Although now it is insitu it is ok, I have to say that the assembly was a nightmare. Some of the pieces were labelled wrong, and in one piece the holes were in completely the wrong place. We were then very frustrated to find that your customer service/advice is closed at the weekend so we had no one to ask about it. Luckily my husband is quite handy with a drill and rectified the problem. Not something you expect to do when paying £100 for a piece of furniture!”

Helpful Report

Posted 6 years ago

Mrs Rebecca Norris

Verified Reviewer

“From ordering to delivery it took a while. Courier had told nao and Nani they had tried to deliver twice however then rang me for directions and didn’t have a van until the week after.bunk beds arrive filthy footprints all over the boxes. Beds are as expected and little girl loves them however not sure I will buy from you again”

Helpful Report

Posted 6 years ago

Katie Nicholls

Verified Reviewer

“The product is nice but absolutely not worth the hassle of buying it from this company. The delivery took over a week to arrive for "next day delivery" and when it eventually turned up it was just the table and the chairs came the next day?! Ridiculous service. Poor communication. Will not be ordering anything else from this company.”

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Posted 6 years ago

Katie Nicholls

Verified Reviewer

“The product is good but it took over a week to get the order even tho we chose "next day delivery". Appalling delivery service with poor communication. Our parcels arrived over two days when they eventually turned up. We were going to order our son's entire bedroom furniture but we will not be ordering anything else from this company. Shame.”

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Posted 6 years ago

“Noa&Nani are the worst company I have ever dealt with - stay far away from ordering anything from them. I placed an order for a child's trundle bed before Christmas, and paid for next day delivery. When it arrived, we tried to put it together, only to notice that one piece of the trundle bed had a hole drilled in the wrong place, ineffectively, making it impossible to hold the bed together. I called the company the next day, and had to call every day, several times a day, to get anyone to help me. No one returned my calls, and all I was repeatedly told was that they needed to contact the manufacturer before they could do anything. Two weeks have passed, with me constantly chasing Noa&Nani. Finally, they told me that they would send me the spare piece, and that I would receive it the next day. The next day, nothing came. I called to complain, and they insisted it must be a problem with their courier, and that they would resend a new piece. Once again, nothing came. This has been going on for almost three weeks now, and I still do not have the piece needed to put my son's bed together. Their customer service is awful - and management never returns your calls. This is the second bed I have purchased from this company. I also had problems with the first one, and should have learned my lesson. Never again, buyer beware...”

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Posted 6 years ago

Alayit Abraham

Verified Reviewer

Author didn't leave any comments.

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Posted 6 years ago

“I have just read a review....and person said all I agree with...not overly nice people to deal with....as I say I am happy to come back to comment on how soon they refund item which has been waiting for return from before Christmas.....very sad as I was hoping to recommend to my family who are looking for similar items.”

Helpful Report

Posted 6 years ago

“Ordered two of these. A totally different colour arrived. Not once did the company apologise for the error and were not overly pleasant to deal with when trying to rectify. They don't actually sell the item as listed so I'm not sure why they advertise it as so. The experience has put me off purchasing further items for fear of having to repeat the whole painful return process!”

Helpful Report

Posted 6 years ago